WHAT IS A RETAINER?

A retainer with Stokhaus Media, LLC is an agreement between our agency and a client, where the client pays a predetermined fee upfront to secure ongoing services. With a retainer, clients receive dedicated support for their digital needs, allowing them to establish a long-term relationship with our agency.

The advantages of a retainer with Stokhaus Media, LLC include predictable costs, priority access to our resources, and consistent support for your digital marketing and branding goals. By opting for a retainer, clients benefit from financial stability, a steady workflow, and the opportunity to collaborate closely with our team.

Clear communication and expectation setting are vital in establishing a successful retainer agreement. We work closely with clients to define the scope of services, deliverables, and the level of support required. This ensures that both parties have a shared understanding of the services being provided and helps us tailor our expertise to meet the client's specific needs.

At Stokhaus Media, LLC, we regularly evaluate the effectiveness of the retainer agreement, allowing us to monitor changes in the client's digital requirements and make necessary adjustments. Our goal is to maintain a strong and successful partnership by continuously delivering value, expertise, and exceptional results.

In summary, a retainer with Stokhaus Media, LLC guarantees dedicated support and priority access to our resources, providing clients with stability, consistent service, and the opportunity to achieve their digital objectives. We prioritize clear communication, expectation setting, and flexibility to ensure a fruitful and enduring partnership with our valued clients.

A retainer agreement with Stokhaus Media, LLC provides you with a range of benefits and dedicated support to enhance your digital presence. Here's a description of what our retainer entails:

1. Website Maintenance: With the retainer, we take full responsibility for the upkeep of your WordPress website or Squarespace site. Our experienced professionals will handle all necessary updates, security patches, and backups. This ensures that your website remains up-to-date, secure, and fully functional, allowing you to focus on your core business while we take care of the technical aspects.

2. On-call Services: We understand that emergencies can occur at any time, and our on-call services are designed to address them promptly. By retaining our services, you gain direct access to our team of experts who are available to assist you with urgent issues or questions that may arise. We prioritize your concerns, ensuring that your website continues to run smoothly and efficiently.

3. First-Come Services: As a retainer client, you receive priority treatment when requesting additional services or support. Your requests are given top priority, and we allocate resources accordingly to accommodate your needs as quickly as possible. This ensures that you receive the highest level of service and attention from our team. By effectively managing our work calendar, we can deliver exceptional results for you.

By entering into a retainer agreement, you secure our commitment to providing uninterrupted support and access to our expertise whenever required. This arrangement streamlines our collaboration and offers you peace of mind, knowing that our team is readily available to cater to your digital needs.

If you have any questions or concerns regarding the retainer agreement or its terms, please don't hesitate to reach out to us. We are more than happy to address any queries you may have and provide further clarification.

Our hourly rate for our retainer is $100 an hour = 5 hrs. a month of requested services.

We highly value our partnership with you and remain dedicated to serving your digital needs. Thank you for choosing Stokhaus Media, LLC as your trusted digital agency.