WHAT IS A RETAINER?

A retainer with Stokhaus Media, LLC is an agreement between our agency and a client, where the client pays a predetermined fee upfront to secure ongoing services. With a retainer, clients receive dedicated support for their digital needs, allowing them to establish a long-term relationship with our agency.

The advantages of a retainer with Stokhaus Media, LLC include predictable costs, priority access to our resources, and consistent support for your digital marketing and branding goals. By opting for a retainer, clients benefit from financial stability, a steady workflow, and the opportunity to collaborate closely with our team.

Clear communication and expectation setting are vital in establishing a successful retainer agreement. We work closely with clients to define the scope of services, deliverables, and the level of support required. This ensures that both parties have a shared understanding of the services being provided and helps us tailor our expertise to meet the client's specific needs.

At Stokhaus Media, LLC, we regularly evaluate the effectiveness of the retainer agreement, allowing us to monitor changes in the client's digital requirements and make necessary adjustments. Our goal is to maintain a strong and successful partnership by continuously delivering value, expertise, and exceptional results.

In summary, a retainer with Stokhaus Media, LLC guarantees dedicated support and priority access to our resources, providing clients with stability, consistent service, and the opportunity to achieve their digital objectives. We prioritize clear communication, expectation setting, and flexibility to ensure a fruitful and enduring partnership with our valued clients.

A retainer agreement with Stokhaus Media, LLC provides you with a range of benefits and dedicated support to enhance your digital presence. Here's a description of what our retainer entails:

1. Website Maintenance: With the retainer, we take full responsibility for the upkeep of your WordPress website or Squarespace site. Our experienced professionals will handle all necessary updates, security patches, and backups. This ensures that your website remains up-to-date, secure, and fully functional, allowing you to focus on your core business while we take care of the technical aspects.

2. On-call Services: We understand that emergencies can occur at any time, and our on-call services are designed to address them promptly. By retaining our services, you gain direct access to our team of experts who are available to assist you with urgent issues or questions that may arise. We prioritize your concerns, ensuring that your website continues to run smoothly and efficiently.

3. First-Come Services: As a retainer client, you receive priority treatment when requesting additional services or support. Your requests are given top priority, and we allocate resources accordingly to accommodate your needs as quickly as possible. This ensures that you receive the highest level of service and attention from our team. By effectively managing our work calendar, we can deliver exceptional results for you.

By entering into a retainer agreement, you secure our commitment to providing uninterrupted support and access to our expertise whenever required. This arrangement streamlines our collaboration and offers you peace of mind, knowing that our team is readily available to cater to your digital needs.

If you have any questions or concerns regarding the retainer agreement or its terms, please don't hesitate to reach out to us. We are more than happy to address any queries you may have and provide further clarification.

Our hourly rate for our retainer is $100 an hour = 5 hrs. a month of requested services.

We highly value our partnership with you and remain dedicated to serving your digital needs. Thank you for choosing Stokhaus Media, LLC as your trusted digital agency.

RETAINER AGREEMENT

This Retainer Agreement ("Agreement") is entered into between [Client Name], hereinafter referred to as the "Client," and Stokhaus Media, LLC, hereinafter referred to as the "Agency," collectively referred to as the "Parties." This Agreement is effective as of the date of purchase of the retainer services.

1. Purpose of the Retainer

A retainer with Stokhaus Media, LLC is an agreement where the Client pays a predetermined fee upfront to secure ongoing digital services. The purpose of this retainer is to provide the Client with dedicated support for their digital marketing and branding needs, establishing a long-term relationship between the Parties.

2. Advantages of the Retainer

The advantages of this retainer agreement include:

2.1. Predictable Costs: The Client benefits from a clear understanding of the costs associated with digital services.

2.2. Priority Access: The Client gains priority access to the resources and expertise of the Agency.

2.3. Consistent Support: The Client receives consistent support for their digital marketing and branding goals.

3. Scope of Services

The Parties will work together to define the scope of services, deliverables, and the level of support required. This ensures both Parties have a shared understanding of the services being provided and helps the Agency tailor its expertise to meet the Client's specific needs.

4. Evaluation and Adjustments

The Agency will regularly evaluate the effectiveness of this retainer agreement to monitor changes in the Client's digital requirements and make necessary adjustments. The goal is to maintain a strong and successful partnership by continuously delivering value, expertise, and exceptional results.

5. Retainer Services

The retainer with Stokhaus Media, LLC includes the following services:

5.1. Website Maintenance: The Agency will be responsible for the upkeep of the Client's WordPress or Squarespace website, including updates, security patches, and backups.

5.2. On-call Services: The Agency will provide on-call support to address urgent issues or questions that may arise regarding the Client's digital assets.

5.3. First-Come Services: The Client will receive priority treatment when requesting additional services or support. The Agency will allocate resources to accommodate the Client's needs promptly.

6. Commitment and Support

By entering into this retainer agreement, the Agency commits to providing uninterrupted support and access to its expertise whenever required. This arrangement streamlines collaboration and offers the Client peace of mind, knowing that the Agency is readily available to cater to their digital needs.

7. Contact

If the Client has any questions or concerns regarding this retainer agreement or its terms, they may contact the Agency for clarification and assistance.

STATEMENT OF AGREEMENT TO TERMS

By completing the checkout process and making a purchase of any item or service offered by Stokhaus Media, LLC, you, hereinafter referred to as the "Customer," acknowledge and agree to the terms and conditions outlined in the Retainer Agreement dated [Effective Date of Agreement], between the Customer and Stokhaus Media, LLC.

The Retainer Agreement defines the terms of our ongoing relationship, including the scope of services, payment arrangements, and the commitment of both parties. It is imperative that the Customer thoroughly reviews and understands the terms of the Retainer Agreement before proceeding with the purchase.

By completing the purchase and proceeding with the transaction, the Customer affirms their acceptance of the terms and conditions specified in the Retainer Agreement and commits to abide by its provisions.

Thank you for your trust in Stokhaus Media, LLC. Your agreement to these terms marks the beginning of our partnership, and we look forward to serving your digital needs.

Thank you for choosing Stokhaus Media, LLC as your trusted digital agency. We look forward to a successful partnership.